Consolation we thought would come with the completion of an insurance claim form. After all, all our payments were up to date and we were, so we thought, covered for everything. How wrong we were.
Imagine our surprise to find that our insurance policy specifically excluded storm damage which, we were later told, is only included if we specifically request it. No amount of negotiations would shift the insurance company’s position. Lesson learned. We are now, at great expense and after insurance company inspection, covered for the next storm in 2105! |